Frequently Asked Questions
Everything you need to know about working with us
We are a manufacturer with 10 years of experience, operating our own factory in Wenzhou/Zhejiang. Our in-house R&D, production, and QC teams welcome virtual or on-site visits anytime.
With a 2,000㎡ facility, we produce up to 300,000 pieces per month, ensuring on-time delivery for bulk orders.
Yes. We offer one-stop services including logo printing, custom packaging, and design modifications. Please provide your design files in AI or PDF format.
The MOQ for standard products is 5,000 pieces. For new partners, we accept small trial orders to help you test your local market.
Stock samples ship within 1 day; custom samples typically take 10 days. Sample fees are fully refundable upon reaching the bulk order threshold.
We implement a strict 4-step inspection process:
1. Raw material entry check;
2. In-production spot checks;
3. Pre-packaging full inspection;
4.Final random inspection before shipment.
We strongly recommend Alibaba Trade Assurance. We also accept T/T, L/C, and Western Union. Standard terms: 30% deposit, 70% balance against the B/L copy.
Q8: What is the typical lead time for bulk orders?
Generally 7 days after deposit and sample approval, depending on order volume and production schedule.
Yes, we fully support customized design for packaging and tags per your requirements.
Absolutely—visits are always welcome.
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